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xenoriaqelos

Rolling Budget Solutions

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use xenoriaqelos's financial services.

Last Updated: March 15, 2025 | Effective Date: March 15, 2025

1. Information We Collect

At xenoriaqelos, we collect several types of information to provide you with our rolling budget techniques and financial services. This includes information you directly provide to us, information we automatically collect when you use our services, and information we receive from third parties.

Information Type Examples Collection Method
Personal Identifiers Name, email address, phone number, residential address Registration forms, account setup
Financial Information Income details, expense categories, budget preferences Budget planning tools, user input
Technical Data IP address, device information, browser type, usage patterns Automatic collection, cookies, analytics
Communication Records Support inquiries, feedback, correspondence Contact forms, email, phone calls

Australian Privacy Principles Compliance

We collect personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We only collect information that is reasonably necessary for our business functions and activities.

2. How We Use Your Information

Your information helps us deliver personalized financial planning services and improve our rolling budget techniques platform. We process your data for legitimate business purposes and always in accordance with Australian privacy laws.

Provide and maintain our rolling budget planning services and financial education resources
Create personalized budget recommendations based on your financial goals and spending patterns
Process your account registration and manage your user profile and preferences
Send important service updates, educational content, and respond to your inquiries
Analyze platform usage to improve our services and develop new features
Detect and prevent fraudulent activity and ensure platform security
Comply with legal obligations and regulatory requirements in Australia

3. Your Privacy Rights

A

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

C

Correct Information

Update or correct any inaccurate or outdated personal information in your account at any time.

D

Delete Your Data

Request deletion of your personal information, subject to our legal retention requirements and ongoing service needs.

R

Restrict Processing

Limit how we use your information for certain purposes while maintaining your account access.

P

Data Portability

Receive your data in a structured format that you can transfer to another service provider if you choose.

O

Opt-Out Options

Unsubscribe from marketing communications while continuing to receive essential service notifications.

4. Information Sharing and Disclosure

We take a careful approach to sharing your personal information. xenoriaqelos does not sell your personal data to third parties. We only share information when necessary to provide our services, comply with legal requirements, or with your explicit consent.

Service providers who help us operate our platform, such as cloud hosting services, payment processors, and analytics tools
Professional advisors including lawyers, accountants, and auditors when required for business operations
Regulatory authorities and law enforcement when required by Australian law or to protect our legal rights
Business partners only when you've explicitly agreed to such sharing for specific services
In the event of a merger, acquisition, or sale of assets, with appropriate data protection measures in place

All third parties we work with are required to maintain appropriate security measures and use your information only for the specific purposes we've outlined. We conduct regular assessments of our service providers to ensure they meet our privacy standards.

5. Data Security and Protection

Protecting your financial and personal information is fundamental to our operations. We implement multiple layers of security controls and regularly update our systems to address emerging threats.

Security Measures Include

SSL encryption for all data transmission • Multi-factor authentication options • Regular security audits and penetration testing • Secure data centers with 24/7 monitoring • Employee background checks and privacy training • Incident response procedures and breach notification protocols

While we maintain industry-standard security practices, no system is completely immune to security breaches. We continuously monitor for suspicious activity and will notify you promptly if we detect any unauthorized access to your account. You can help protect your information by using strong passwords, enabling two-factor authentication, and logging out of shared devices.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Information Type Retention Period Reason for Retention
Account Information Duration of account plus 7 years Legal compliance, tax records
Financial Data 7 years after account closure Australian tax law requirements
Communications 3 years Customer service, dispute resolution
Technical Logs 12 months Security monitoring, system optimization

When you request account deletion, we will remove your personal information within 30 days, except where we're required to retain certain records for legal compliance. You'll receive confirmation once the deletion process is complete.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and improve our services. These small data files help us remember your preferences, analyze site usage, and provide personalized content.

Essential cookies that are necessary for basic website functionality and cannot be disabled
Preference cookies that remember your settings and customization choices
Analytics cookies that help us understand how visitors interact with our website
Marketing cookies that enable personalized content and relevant advertisements

You can manage your cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect some website features, but won't prevent you from accessing our core services.

8. International Data Transfers

While xenoriaqelos operates primarily in Australia, some of our service providers and cloud infrastructure may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

International Transfer Protections

We only transfer data to countries with adequate privacy protection or use contractual safeguards that meet Australian privacy standards. All international transfers are documented and monitored for compliance with the Privacy Act 1988.

9. Children's Privacy

xenoriaqelos's services are designed for adults who can make independent financial decisions. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have collected information from a child under 13, we will delete that information immediately.

Parents and guardians who believe their child has provided personal information to us should contact our privacy team immediately. We recommend that parents monitor their children's internet activity and educate them about sharing personal information online.

10. Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Us About Privacy

Questions about this privacy policy or how we handle your personal information?

We're here to help you understand your privacy rights and address any concerns.

Privacy Officer
11 Fairymead Rd, Bundaberg North QLD 4670, Australia
+61894078000 | info@xenoriaqelos.com

We aim to respond to all privacy inquiries within 30 days. For urgent matters, please call us directly.